Returns & Exchanges
Exchanges and Returns
Thank you for shopping Minnie Rose, we hope you are pleased with your purchase. All garments purchased at full price can be returned for a complete refund or exchange within 14 days of the original shipping date. Sale price garments may be exchanged only within 14 days of original ship date. Any shipping fees (if package was not shipped by Free Standard Shipping) are non-refundable. We will accept no returns, exchanges, or store credit after 14 days from our original ship date. Returns and exchanges are accepted on items that are unworn, in new condition and have ALL tags attached. Anything shipped to Minnie Rose after the 14 DAY PERIOD WILL BE CONSIDERED AN UNAUTHORIZED RETURN and you will receive credit back in the form of a gift card redeemable at minnierose.com.
Please include the original sales receipt (or copy) and fill out the return/exchange form you will find in your shipment.
Please note: International exchanges will be required to pay the total cost of shipping the new merchandise.
If returning for CREDIT please allow 7 to 10 business days for transit and an additional 3 business days to process your credit. Your refund will be issued to your credit card account.
If returning for Exchange we will process your request with in 3 business days after receipt of package. The exchange will be re-shipped at Minnie Rose’s expense. If the exchange item is not available, Minnie Rose will issue a credit to the original form of payment. On international exchanges we will charge you for the total cost of shipping the new merchandise.
All returns should be shipped either UPS or FEDEX so that a tracking number will be available.
Please return your package to:
Minnie Rose Online Return
c/o Jet Distribution Services
Online Return Department
250 Central Avenue
Teterboro, NJ 07608-1100
Changes and Cancellations
If you wish to change or cancel an order once it is placed, we will make every effort to accommodate you. If the order has already been shipped, changes can be handled through our exchange and return policy.
We accept American Express, MasterCard, Visa and Discover. PayPal can be used on phone orders.
Sales tax is charged to orders shipped to within New York State.
A phone order can be placed by calling #888-730-7770.
We will gift wrap your purchase with tissue, ribbon and gift bag for an additional $5.00. Select gift wrap this item when you add to your shopping bag.